❓ Questions & Answers
inf777 FAQ —
Every Question Answered
Below you'll find full answers to the most common questions from players — covering deposits, withdrawals, KYC verification, football betting, and Myanmar traditional games.
Whether you're new to inf777 or an experienced player, this FAQ page is the best place to find information on payments, your account, and games. Questions are organised into 5 groups, with clear answers covering everything from football betting and 2D/3D lottery to KBZPay deposits and KYC document verification. If you can't find what you need, contact us at [email protected].
Withdrawal Guide
At inf777, withdrawals are processed within 15 minutes to 2 hours of your request. Bank delays are rare but will not exceed 2 hours. You can check whether your funds have arrived via KBZPay, Wave Money, AYA Pay, or your bank. If it has been over 2 hours, contact us via 24/7 Live Chat.
Withdrawals are only sent to a wallet registered in the player's own name. Transfers directly to a family member's or friend's wallet are not allowed. This rule is in place for financial security and player protection. The name on the registered bank or wallet will be verified by inf777 support.
inf777's withdrawal system operates 24 hours a day, 7 days a week, so funds normally arrive within 15 minutes to 2 hours even at night and on weekends. However, bank intermediary processing for channels such as Bank Transfer can take longer during bank off-hours, so withdrawing via KBZPay or Wave Money is generally faster.
The minimum withdrawal amount at inf777 is 10,000 Ks. Withdrawals below this amount cannot be processed. Players can submit a withdrawal request once their balance reaches 10,000 Ks, and funds will arrive within 15 minutes to 2 hours of the request.
To withdraw the Welcome Bonus awarded by inf777, you must complete a wagering requirement of bonus amount × 10. For example — if you deposit 20,000 Ks, receive a 30,000 Ks bonus, and have a balance of 50,000 Ks, you must wager 30,000 Ks × 10 = 300,000 Ks before the bonus funds can be withdrawn. Once the wagering requirement is met, you can withdraw using the standard withdrawal method.
Football Questions
Yes. Both EPL (English Premier League) and Myanmar National League (MNL) matches are available on the inf777 football platform. Champions League, FIFA World Cup qualifiers, and AFF matches are also included. Available fixtures may change depending on the competition season, so check the football page for the latest updates.
Yes. Live Betting (In-Play) is available at inf777, with odds updating in real-time during matches. You can watch the game live and bet on events like the next goal, goalscorer, or which team will score next. Since odds change quickly along with the match, you'll need to make decisions fast.
Odds are the numbers that show how much you can win based on how much you stake. Handicap is a system that gives a goal disadvantage to the stronger team to make the contest more even. For example — if Team A is at (-1), Team A must win by 2 or more goals to win on the handicap. You can find an explanation of how to read odds on the inf777 football page.
An Accumulator (Parlay) combines multiple matches into a single bet, and you must win every match included to receive a payout. Because odds multiply together, the potential return can be much higher, but the risk is also greater, so keep that in mind. At inf777, you can add matches to your bet slip, select "Parlay", and enter your stake amount.
Documents and Verification
Common reasons for rejection — when the photo is blurry or unclear, when the document has expired, and when the name or photo does not match. If your submission is rejected, you can resubmit with a clear photo and the support team will explain what needs to be corrected.
The ID documents accepted at inf777 are Myanmar National Registration Card (NRC), Passport, and the officially registered Smart NRC. The document must not be expired, must be clearly readable, and must include a photo of the player.
Stored only for KYC purposes and protected with SSL encryption. Not shared with third parties. You can read the full details on how personal information is stored and protected in our Privacy Policy.
Yes. The name on the account used for withdrawals must match the player's real name registered at inf777. This policy is in place to prevent fraudulent transactions and to protect players' financial security. Please note that withdrawals may be suspended if the names do not match.
The most common times verification is requested — your first withdrawal, when the withdrawal amount is unusually large, and during account security checks. Players who have completed KYC find that withdrawals go more smoothly, so we recommend completing it as early as possible.
Deposit Questions
To deposit with Wave Money — (1) Log in to your inf777 account, (2) Go to the deposit page and select Wave Money, (3) Transfer from your Wave app to the Wave Money number provided, (4) Copy the Transaction ID and enter it in the inf777 deposit form, (5) Submit — you should see your balance updated. The minimum deposit is 5,000 Ks.
The payment methods accepted at inf777 are KBZPay, Wave Money, AYA Pay, and Bank Transfer. All transactions are in MMK (Ks) and each method has a minimum deposit of 5,000 Ks per transaction. You can choose your method on the deposit page.
Depositing with KBZPay is the fastest method — once you transfer and submit the Transaction ID, your balance typically updates within a few minutes. If there is a delay, check your transaction history in the KBZPay app and send a screenshot to inf777 Live Chat.
inf777 does not charge any deposit fees. However, please note that KBZPay, Wave Money, or your bank may apply their own transfer fees — these are not related to inf777 and depend on the policies of the respective payment services.
The minimum deposit is 5,000 Ks for all payment methods. If you want to claim the 150% Welcome Bonus, you can receive the bonus from your first deposit of 5,000 Ks — the more you deposit, the more you get. The maximum bonus is 100,000 Ks, so depositing 67,000 Ks or more will get you the maximum bonus.
Myanmar Traditional Games
Results in 3D games are generated based on a Random Number Generator (RNG) and occur in a way that is unpredictable and equal for all players. inf777 cannot support methods that claim results come from a certain lucky number range — because luck cannot be guaranteed.
2D results are RNG-based and cannot be predicted in advance by any lucky number or prediction method. inf777 does not offer lucky number tip services and cannot guarantee any particular numbers. Play it as entertainment only.
Yes. inf777's games — including 2D, 3D, and Shan Koe Mee — can be played through a mobile browser with no app download required. They work on both Android and iOS, and you can also deposit and withdraw from your phone.
Shan Koe Mee is a traditional Burmese card game played with 3 cards. The player whose cards total closest to 9 wins. If the total exceeds 10, only the first digit counts (e.g. 13 = 3). Three matching Shan cards is the highest winning hand. Detailed rules are available once you enter the game.
Yes. The inf777 VIP program has 4 tiers from Bronze to Platinum, and you move up as you play more. At the Platinum tier you can earn up to 1.5% cashback per week. Cashback at every tier is calculated across all games — traditional Myanmar games, slots, live casino and more — so the more you play, the more you get back.
We're here to help
Don't see your question above? The inf777 support team is available in Myanmar language 24 hours a day, 7 days a week.
24/7 Live Chat
Instant replies in Myanmar language
Email
[email protected]