What should I do if I believe a family member has a gambling problem?

We are not able to close their inf777 account directly on your behalf, but you can contact our support team at support@inf777.im to raise the matter. We will do our best to handle the situation appropriately, and our player protection services continue to improve.

21+ Only — Responsible Gaming

Playing Responsibly at inf777

Gaming is entertainment, nothing more. inf777 puts players' well-being and financial safety first. You can learn about self-control and how to set limits right here.

Something we want to share honestly about gambling

inf777 is a platform designed for Myanmar players to enjoy themselves. We firmly believe that gaming is an entertainment activity, not a way to make money. This principle has been at the core of our player protection values since the platform was first built.

If you feel you can't control your spending while playing, or if gambling is affecting your family life or work — that's a sign gambling has gone beyond entertainment. inf777 provides tools for you to set your own limits. These tools are ready for players to use at any time.

A gambling problem is not a personal weakness — it's a situation that can happen to anyone. Seeking help takes courage. inf777's customer support team is available 24/7 in Burmese via Live Chat.

How to Get Help

If you have a gambling problem, reach out now

24/7 Live Chat — Burmese Language

[email protected]

Complaints handled securely

Self-Control Tools

At inf777, every player has access to tools to manage their own play. These tools are designed to protect players.

Deposit Limit

You can set a daily, weekly or monthly deposit limit to help you stay within your budget. The limit takes effect immediately.

Financial Protection

Time-Out

When you need a short break, you can pause your play for 24 hours up to 30 days. During that time you cannot log in or play. The minimum deposit requirement of 5,000 Ks remains in place.

Temporary Protection

Self-Exclusion

If you want to stop playing for an extended period, you can request Self-Exclusion through customer support. Your account will only be reopened once the set period has ended.

Long-Term Protection

Play Time Reminder

You can set a play time limit and receive a reminder when that time is up. You stay in control of how long you play.

Play Time Management

Loss Limit

You can set a maximum amount you are allowed to lose within a week or a month. Once the limit is reached, you cannot continue playing for the rest of that period.

Financial Discipline

Play Activity Check

You can view your play history, deposit and withdrawal records from your account. These records help you review your own activity.

Self-Review

Step-by-Step Guide to Setting Limits

Requesting a self-limit at inf777 is straightforward. Contact support and they will take care of it without delay.

Contact via Live Chat

Open inf777's 24/7 Live Chat and say you would like to set a limit. Support is available in Myanmar language.

Choose the Type of Limit

Deposit limit, loss limit, play time limit or Self-Exclusion — choose the tool you need.

Confirm the Amount and Period

Set the limit amount and the period it will apply, and the support team will confirm it so it takes effect immediately.

Contact Support Again if You Want to Make Changes

Reducing a limit can only be done after the set period has ended, while increasing a limit can be done immediately.

Warning Signs of a Gambling Problem

If you recognise one or more of the following in yourself, consider whether you may have a gambling problem.

You are spending more than you planned
You keep playing to try to win back money you have lost
You have tried to stop playing but have not been able to
You are hiding how you play and how much you spend from family and friends
You are borrowing money to fund your play
You feel distressed when you are not playing
Your work, studies or family relationships are suffering because of gambling
You are selling loans, assets or valuables while gambling

If any one of these warning signs applies to you, contact the inf777 support team right away — we are here to help.

inf777's Commitments

To protect players, inf777 has built tools into the platform at the design level. You can read our commitments here.

Age Verification

A strict 21+ age check is carried out at the time of account registration. Accounts opened with false information may be suspended.

SSL Encryption

Players' personal and financial information is protected with SSL encryption.

Fair Play

Game issues are resolved quickly and player winnings are paid out reliably.

Honest Advertising

inf777 will not advertise gambling as a way to solve problems or earn income. It is presented purely as entertainment.

Want to play with yourself in control?

Set your limits and enjoy responsible play at inf777. Browse the games — fun is even better with boundaries in place.

Responsible Gaming Quick Answers

Find clear answers here about gambling and self-control.

Playing for fun means setting a loss limit in advance and playing only for enjoyment. Relying on gambling as a source of income can lead to financial and mental health problems. At inf777, players play strictly for entertainment.

Yes. However, increasing a limit (to a higher amount) takes 24 hours from the time of the request to come into effect. Decreasing a limit (to a lower amount) takes effect immediately. This delay is there to help players make considered decisions rather than impulsive ones.

Once your Self-Exclusion period ends, you can contact our support team to request that your account be reopened. At that point, our team will listen to your situation and provide guidance. We encourage you to take your time and not rush the decision.

We are not able to close their inf777 account directly on your behalf, but you can contact our support team at [email protected] to raise the matter. We will do our best to handle the situation appropriately, and our player protection services continue to improve.

If a player is found to be under 21 during an account verification check, the account will be suspended immediately and any remaining balance will be handled accordingly. Protecting children and young people is one of inf777's top priorities.

Yes. If you feel you have a gambling problem, you can contact our support team and request that bonus offer SMS/email communications be stopped. We believe that when you've decided to step back from gambling, bonus offers should not be reaching you.